Privacy Policy

This policy applies to the Ai Bee website, web dashboard, and mobile apps for Android and iOS (together, the "Service"). It is written to meet Google Play's requirement for a publicly accessible privacy policy describing how we treat sensitive user and device data.

Ai Bee helps businesses manage customer conversations (Facebook / Instagram messaging, WhatsApp), configure an AI agent, manage social account connections, schedule meetings, receive push alerts, and contact Ai Bee support. We process data only to provide those features after you sign in and connect the accounts you choose.

2.1 Account and profile information

• Name, email address, and profile photo when you sign in with Google Sign-In or Facebook / Meta Login
• Workspace membership, roles, permissions, and settings you configure in Ai Bee
• Billing and plan status associated with your workspace (via our payment providers)

2.2 Messaging and business content you connect

• Meta / Facebook Page, Instagram, and WhatsApp Business data you authorize (messages, comments, page or number metadata, and access tokens needed to send and receive messages)
• AI agent configuration, knowledge / training content, FAQs, and templates you save
• In-app Ai Bee support chat content you send, including optional photo/video attachments and voice messages you record

2.3 Meetings

• Meeting metadata (time, participants, status, channel / booking details)
• Optional external meeting join links (for example Zoom or Google Meet URLs) that open in your device browser or the third-party app — Ai Bee does not run in-app video calling or capture call audio/video streams
• Optional customer chat related to a meeting booking

2.4 Device and app information (mobile)

• A stable device identifier, platform (iOS/Android), and device name/model used for concurrent-session limits and security (sent as request headers such as x-device-id)
• Push notification tokens from Firebase Cloud Messaging so we can deliver inbox and meeting alerts (displayed with system notifications / Notifee)
• App version / OS type needed to keep the app secure and reliable
• Locally stored session material: access/refresh tokens in platform Keychain / secure storage, plus preferences in AsyncStorage (for example device id cache)
• Optional workspace geolocation (GeoJSON Point: longitude/latitude) captured once when you allow location permission, so we can associate your workspace with a region. Declining location does not block sign-in.

2.5 Permissions we may request on mobile

We request permissions only when a feature needs them. You can deny or revoke them in system settings. The current Ai Bee mobile app declares and uses the following:

We do not require camera access for core features in the current app build. Location is requested only when a workspace has no saved geolocation yet; it is not used for continuous tracking or advertising. We do not use these permissions for undisclosed background tracking or advertising.

• Authenticate you (Google or Facebook) and operate your workspace
• Provide inbox replies, AI agent features, social account connections, meetings management, billing views, and security / device-session controls
• Optionally store a one-time workspace geolocation (GeoJSON Point) when you grant location permission
• Enforce plan device limits using your device id and session records
• Send transactional push notifications you enable
• Operate Ai Bee support chat when you contact us
• Secure the Service, prevent abuse, and troubleshoot issues
• Meet legal, billing, and platform-policy obligations (including Meta and Google policies)

We do not sell your personal information. We do not use Google or Meta user data for advertising unrelated to the Service.

We share data only as needed to run the Service:

• Meta / Facebook / WhatsApp / Instagram: when you connect those platforms, to send and receive messages you authorize (see Meta Privacy)
• Google: for Sign-In authentication when you choose Google login (see Google Sign-In Privacy)
• Infrastructure providers: hosting, databases, email, and push delivery — including Firebase Cloud Messaging for mobile notifications
• External meeting providers: if you open a meeting join link, that third party (for example Zoom or Google Meet) processes data under their own policies
• Legal requests: when required by applicable law or valid legal process

• Data in transit is protected with HTTPS / TLS
• Access tokens and credentials are stored with access controls and industry-standard practices
• On mobile devices, auth tokens are stored in platform secure storage (Keychain / Keystore-backed storage); non-sensitive prefs may use local app storage
• Android app backup of app data is disabled (allowBackup="false")
• We retain account and workspace data while your account is active and as needed for legal, security, and billing purposes; you may request deletion (see below)

• Update profile and workspace settings in the app or dashboard
• Disconnect social accounts and revoke platform permissions in Meta / Google settings
• Disable notifications in device settings (some dashboard features may require them)
• Review and revoke other devices from Security settings in the app (subject to your plan)
• Request access, correction, or deletion of personal data by emailing hello@marketingbeebd.com or using our Delete Account page (Google Play) or Data Deletion instructions

Depending on your location, you may have additional rights under laws such as GDPR or CCPA. Contact us to exercise those rights.

The Service is designed for businesses and adult users. It is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

We may process and store information on servers located outside your country. Where we do so, we take steps appropriate to the nature of the data and applicable law.

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the Service after an update means you acknowledge the revised policy.